Technology

Business Analyst (Healthcare | Salesforce OmniStudio) - Inperson interview - PP Copy and 3 professional references are mandatory

Bits & Bytes Technology SolutionsAlbany, NY🇺🇸United StatesPosted Oct 13, 2026

Why This Role Stands Out

This hybrid role offers a fantastic opportunity to leverage your expertise in Salesforce OmniStudio within the dynamic healthcare sector, driving impactful solutions. You'll thrive here if you're a seasoned Business Analyst adept at requirements elicitation and documentation, eager to contribute to a reputable technology firm. Apply now to advance your career in a collaborative environment.

Quick Overview

Seniority

Mid Senior

Work mode

Hybrid

Location

Albany, NY, United States

Posted

Yesterday

Salesforce

Job Description

Job Description:
We are looking for an experienced Business Analyst to elicit, analyze, and document business requirements and drive delivery across healthcare applications. The ideal candidate brings strong facilitation, requirements management, and Salesforce OmniStudio expertise.

Key Responsibilities:

Elicit and analyze stakeholder business needs using JAD sessions, requirement elicitation sessions, and interviews
Create user stories, As-Is / To-Be documents and diagrams, and convert them into verified and validated functional and non-functional requirements
Create and maintain software development artifacts — context diagrams, textual use cases, swim lane diagrams, report specifications, wireframes, UI specifications, and NFR specifications
Facilitate requirement workshops, JAD sessions, and structured walkthroughs
Create test plans/cases, manage defects with development teams, and work with users on User Acceptance Testing (UAT)
Manage requirements throughout the Requirements Management Lifecycle — Requirements Management Plan, traceability, baselines, and change control

Required Qualifications:

84+ months business analysis experience (JAD, elicitation, user stories, As-Is/To-Be, functional & non-functional requirements)
84+ months creating SD artifacts (context diagrams, use cases, swim lane, report specs, wireframes, UI specs, NFR specs)
84+ months facilitating workshops, JAD sessions, structured walkthroughs
72+ months test plans/cases, defect management, UAT
72+ months Requirements Management Lifecycle (RMP, traceability, baselines, change control)
36+ months healthcare applications (patient records, billing/finance, HR)
24+ months Salesforce OmniStudio and Public Sector solutions
Salesforce Certified Business Analyst / Administrator / Developer
Bachelor's degree in Computer Science, Information Technology, Information Systems, or Software Engineering