Business Analyst

Role Overview

Our client is seeking an experienced Business Analyst 4 to lead business analysis activities for large-scale IT initiatives. The role focuses heavily on the Salesforce platform, including Apex, LWC, Aura, Flows, Communities/Digital Experiences, and Conga Composer, while serving as the bridge between business stakeholders, technical teams, architects, cybersecurity, and vendors.

Key Responsibilities

• Lead requirements gathering, analysis, prioritization, and validation for Salesforce-based applications.
• Translate business needs into user stories, acceptance criteria, workflows, business rules, and functional specifications.
• Support Salesforce solutions involving Apex, Flows, LWC, Aura, Communities, and Conga Composer.
• Lead business process analysis and reengineering initiatives.
• Manage Agile backlogs, releases, defects, and requirements using Azure DevOps.
• Collaborate with solution architects and development teams on integrations, technical designs, and security models.
• Support integrations involving REST APIs, SQL Server, Oracle, Azure, microservices, and legacy systems.
• Lead Agile ceremonies including sprint planning, standups, backlog refinement, and reviews.
• Develop SOWs, RFPs, procurement documentation, and cost-benefit/ROI assessments.
• Support security, compliance, QA, testing, and vulnerability remediation activities.
• Coordinate communication among business stakeholders, technical teams, leadership, and vendors.
• Mentor other business analysts and establish analytical standards.

Required Skills

• Veteran experience
• 14+ years of Business Analysis experience
• Extensive Salesforce experience: Salesforce Admin, Apex, LWC, Aura, Flows, Communities/Digital Experiences, Conga Composer
• Agile methodologies and Azure DevOps
• SQL Server, Oracle, Java, .NET, JavaScript, and REST APIs
• SOW, RFP, and procurement documentation
• Requirements management and business process reengineering
• Bachelor’s degree

Preferred Skills

• Scrum Master certification
• Microservices, integrations, and distributed architecture
• Experience mentoring Business Analysts
• NIST SP 800-53 / cybersecurity compliance
• Salesforce security and integration architecture