Head of Identity and Access Management (IAM)

About You and the Role:

The Head of Identity and Access Management (IAM) will report to the Head of IT Cybersecurity and be responsible for overseeing the IAM program, ensuring secure and efficient management of user identities as well as access to systems, applications, and data. This role involves developing and implementing IAM standards and procedures, managing user access, and providing direction and strategy for all IAM modalities. The Head of IAM will also be accountable for investigating incidents, recommending corrective actions, and training users on IAM standards and procedures.

What you will be doing:

• Manage user access to systems, applications, and data
• Ensure compliance with policies, regulations, and customer requirements
• Identify gaps or potential improvements in the IAM landscape
• Develop and implement IAM-focused standards and procedures
• Prepare responses to risk assessments, audits, and incident investigations, including root cause and recommended actions
• Prepare communications to users on IAM policies and procedures.
• Stay up to date on evolving threats, technologies, and solutions in the IAM space.
• Collaborate with other departments to ensure secure access to systems and data.
• Document IAM processes and procedures for reference and compliance purposes.
• Escalate and resolve IAM-related issues in a timely manner.
• Manage multi-factor authentication (MFA) solutions
• Monitor and maintain IAM-related systems to ensure operational function and security
• Manage single sign-on (SSO) solutions
• Monitor, maintain, and improve SSO systems to ensure operational function and security
• Prepare monthly KPI and KRI metrics and reports for executive management.
• Create IAM-related presentations as required for management and/or executive leadership
• Build business cases for new capabilities or solutions as needed
• Collaborate with other teams as needed to create and maintain the IAM strategy and roadmap.

What you will bring:

Experience
• Minimum of 10 years of experience in IT, including 5 years in a management role focused on IAM
• Experience with cybersecurity frameworks and standards, such as NIST, ISO 27001, or similar.
• Experience with IAM tools and technologies, such as Microsoft Entra ID, SailPoint, or similar.
• Preferred background
• Bachelor's degree in computer science, information technology, or a related field.
• Professional certification such as Certified Identity and Access Manager (CIAM) or Certified Identity Management Professional (CIMP), CISSP, or CISM is highly desirable.
• Experience with Entra-based single sign-on (SSO) solutions
• Experience with CyberArk for privileged access management (PAM)
• Experience with CrowdStrike Identity
• Experience managing an outsourced team.
• Experience migrating to a password-less environment

• Strong understanding of IAM principles, technologies, and best practices.
• Strong understanding of cybersecurity principles and practices.
• Knowledge of regulatory requirements and compliance standards related to IAM.
• Working understanding of all areas of Cybersecurity
• Knowledge of Azure security principles and best practices.

• Excellent analytical, problem-solving, presentation, and communication skills.
• Ability to work collaboratively with cross-functional teams and stakeholders
• Ability to prioritize multiple IAM initiatives using a risk-based approach

Your Benefits:

Pension (Enrolment is automatic on joining with a 10% employer contribution)
Dental Insurance (This is an optional taxable benefit available to the employee, spouse, and dependents)
Medical Insurance (This is an optional taxable benefit available to the employee, spouse, and dependents through a private health network)
Travel Insurance (As an employee, you are automatically enrolled in business and leisure travel insurance with single, couple, family, or single-parent family coverage options.)
Eligible company-funded annual 360 Health Assessment.
Voucher for a free annual eye examination.
Option to loan a bicycle and safety equipment tax-free.
Wellness Reimbursement program (up to 700 pounds annual reimbursement for wellness-related expenses, i.e., gym memberships, massage, etc.).
Tusker – Electric Vehicle (A fixed monthly amount is taken directly from your gross salary and, in return, you get the use of a brand new electric car.).
Optional Critical Illness coverage
Automatic coverage provided by the income protection programme
Access to Employee Assistance Programs (EAP) for health and wellbeing
One paid annual volunteer day