Customer Implementation Lead - Seamless Onboarding & Tech

FCM Travel is seeking a Customer Implementation Manager to lead end-to-end onboarding and implementation projects across multiple Australian offices. You will work with clients to understand requirements, design optimal technology solutions, and manage timelines, risks, and communications to ensure successful outcomes.

You will collaborate with cross-functional teams and act as a trusted advisor on FCM technology, maintaining up-to-date knowledge of applications and configurations.