Lead UX Designer

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This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below.

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Job Title: Lead UX Designer
Remote Work
Contract Length: 4+ Months

Job ref# 247353

Seeking a Lead UX Designer to improve the user experience across digital auto sales and auto lending platforms. This role focuses on user research, journey mapping, wireframing, prototyping, and usability improvements while collaborating with cross-functional teams to deliver intuitive, compliant user experiences.

This is a remote contract position.

Key Responsibilities

User Experience Design

• Design intuitive user experiences for digital products and platforms.
• Create user flows, journey maps, wireframes, and prototypes.
• Analyze user behavior and identify opportunities to improve usability.
• Conduct usability testing and iterate designs based on user feedback.
• Evaluate product performance after launch and recommend enhancements.

Journey Mapping

• Develop end-to-end customer journey maps.
• Identify pain points and opportunities for process improvements.
• Support projects involving compliance journey mapping.

Cross-Functional Collaboration

• Work closely with developers, analysts, designers, and business stakeholders.
• Translate business requirements into user-centered design solutions.
• Collaborate throughout design, testing, and implementation phases.

Research & Testing

• Develop and test prototypes.
• Validate designs with end users.
• Incorporate user feedback into continuous design improvements.

Required Qualifications

• Strong UX design experience.
• Strong journey mapping experience.
• Experience with auto retail sales platforms or auto lending platforms.
• Experience using:


• Miro
• UXPressia
• Lucidchart


• Experience creating:


• Journey maps
• Wireframes
• Prototypes


• Experience conducting usability testing.
• Strong collaboration skills across cross-functional teams.
• Experience analyzing user interactions and improving user experiences.
• Bachelor's degree in Graphic Design, Computer Science, or a related field (experience may substitute for education).

Preferred Qualifications

• Experience with compliance mapping.
• Previous experience supporting similar projects.
• Previous experience with similar roles.

Preferred Background

Experience with one or more of the following:

Auto Retail Platforms

• Capital One Navigator
• Bank of America
• JD Power
• Cox Automotive
• AutoTrader
• CarGurus
• Forbes Guide
• Edmunds

Auto Lending Platforms

• Experience designing user experiences for automotive finance or lending solutions.

Technology

• Miro
• UXPressia
• Lucidchart