Program Manager, Performance Improvement (Roseville)

Education and Work Experience:

• Bachelor's degree in Nursing, Healthcare Administration, Public Health, or equivalent combination of education/related experience: Required
• Five years' of healthcare experience in quality, patient safety, risk management, or performance improvement: Required
• Two years' of healthcare experience in quality, patient safety, risk management, or performance improvement.: Preferred
• Two years' of direct leadership experience (e.g. supervising, managing, or coordinating people or teams) in healthcare or related setting: Required

Licenses/Certifications:

• Six Sigma Black Belt and Lean Certification: Required within two years of hire
• CCMP or Prosci certification: Required within 2 yeas of hire

Essential Functions:

• Designs, implements, and refines measurement systems to evaluate organizational performance; performs advanced data analyses, interprets results with critical insight, and develops actionable recommendations that drive measurable improvements.
• Guides and empowers cross-functional teams through the process improvement roadmap, setting ambitious yet achievable goals, identifying critical success factors, and facilitating changes that enhance quality, safety, and efficiency.
• Leverages a full range of process improvement methodologies and tools (e.g., Lean, Six Sigma, PDSA) to systematically identify, analyze, and prioritize opportunities that deliver sustainable outcomes.
• Monitors team performance and group processes to ensure alignment with objectives; proactively escalates unresolved barriers to leadership and ensures timely, transparent communication across all levels of the organization.
• Converts process improvements into quantifiable financial and operational benefits, documenting validated results, conducting post-implementation reviews, and securing alignment with operations and finance leaders on realized outcomes.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.