Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Okemos, Michigan, United States
Microsoft OfficeUpselling
Job Description
Klingman's Furniture & Design seeks a Design Consultant / Retail Sales Professional to help customers create stylish, comfortable living spaces. In this showroom-based role, you'll greet shoppers, learn their needs, and recommend coordinated furniture, mattresses, and décor solutions. You'll use design tools, product knowledge, and room-planning skills to present tailored options and close sales. Working in a collaborative, customer-focused environment, you'll support store merchandising, stay current on trends and promotions, and build lasting client relationships while growing your expertise in home furnishings and interior design.
Responsibilities
- Greet and engage showroom customers, building rapport and understanding style, budget, and functional needs
- Create personalized furniture and décor plans, presenting coordinated room designs and product options
- Guide customers through product features, pricing, and warranties to support confident purchase decisions
- Prepare quotes, process sales transactions, and manage order follow-up to ensure on-time, accurate delivery
- Maintain an appealing, well-organized showroom that reflects current trends and promotions
- Use design tools, fabric swatches, and samples to develop and present visual design concepts
- Collaborate with teammates and management to meet individual and store sales goals
- Stay current on product lines, inventory, and promotions to provide up-to-date recommendations
- Coordinate with delivery and customer service teams to resolve issues and support a smooth experience
- Build long-term customer relationships through follow-up, post-sale support, and referrals
Required Skills
- Interior space planning
- Furniture and décor product knowledge
- Retail sales and upselling
- Point-of-sale (POS) systems
- Room planning and visualization tools
- Customer needs assessment
- Basic drafting or floor planning (digital or paper)
- Measuring rooms and furniture dimensions
- Merchandising and showroom presentation
- Microsoft Office or similar productivity software
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