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Design Consultant / Retail Sales Professional

Klingman's Furniture & DesignOkemos, Michigan🇺🇸United StatesPosted Sep 30, 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Okemos, Michigan, United States
Microsoft OfficeUpselling

Job Description

Klingman's Furniture & Design seeks a Design Consultant / Retail Sales Professional to help customers create stylish, comfortable living spaces. In this showroom-based role, you'll greet shoppers, learn their needs, and recommend coordinated furniture, mattresses, and décor solutions. You'll use design tools, product knowledge, and room-planning skills to present tailored options and close sales. Working in a collaborative, customer-focused environment, you'll support store merchandising, stay current on trends and promotions, and build lasting client relationships while growing your expertise in home furnishings and interior design.

Responsibilities

  • Greet and engage showroom customers, building rapport and understanding style, budget, and functional needs
  • Create personalized furniture and décor plans, presenting coordinated room designs and product options
  • Guide customers through product features, pricing, and warranties to support confident purchase decisions
  • Prepare quotes, process sales transactions, and manage order follow-up to ensure on-time, accurate delivery
  • Maintain an appealing, well-organized showroom that reflects current trends and promotions
  • Use design tools, fabric swatches, and samples to develop and present visual design concepts
  • Collaborate with teammates and management to meet individual and store sales goals
  • Stay current on product lines, inventory, and promotions to provide up-to-date recommendations
  • Coordinate with delivery and customer service teams to resolve issues and support a smooth experience
  • Build long-term customer relationships through follow-up, post-sale support, and referrals

Required Skills

  • Interior space planning
  • Furniture and décor product knowledge
  • Retail sales and upselling
  • Point-of-sale (POS) systems
  • Room planning and visualization tools
  • Customer needs assessment
  • Basic drafting or floor planning (digital or paper)
  • Measuring rooms and furniture dimensions
  • Merchandising and showroom presentation
  • Microsoft Office or similar productivity software

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