Senior Specialist - Global Payments & Trade (Onboarding)

"Participates in the oversight, and client enablement of platforms and products in a day-to-day capacity. May be engaged in scoping, defining delivery plans and aide in various communication strategies as directed. Will actively participate in any remediation efforts as highlighted by client service as directed. Coordinates scoping requirements amongst associates which leverage our standard product and service offerings or remediate acute issues impacting client health.

Aides in defining delivery plans for client implementations of one or more products, services and platforms or complex remediation plans. Participate in the governance surrounding the implementation and set-up of products and services by coordinating across internal stakeholders. Track critical milestones, dependencies, and risks across the delivery lifecycle, including identification, escalation, and remediation of impediments across internal and external stakeholders. Engages in the design and delivery of communication strategies across internal and external stakeholders.

Develops recommended change control processes in response to client requests, in partnership with other practices and platforms. Manage feedback which will be integrated into future processes to ensure continuous improvement. May engage in activities related to sales support, including creation of RFPs. Modified based upon local regulations / requirements. Bachelors degree or the equivalent combination of education and experience is required with an MBA preferred. 2-3 years of total work experience preferred."