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ITSM Data Analyst: Insights & Dashboards

Synechronglasgow, scotland🇬🇧United Kingdom

Quick overview

SeniorityMid Senior
Work modeHybrid
Locationglasgow, scotland, United Kingdom

Job description

Synechron is seeking an ITSM Data Analyst with 3+ years of experience to join our Technology and Enterprise Services team in the UK. The successful candidate will analyse ITSM data to identify trends, support policy compliance, and enable data-driven decision-making.

You will work with changes, incidents, problems, service requests, CMDB data, and collaborate with cross-functional teams to deliver actionable insights and improve ITSM processes.

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