Training Manager - Vehicle Services

At Cox Automotive, we are committed to enhancing every aspect of the automotive journey. We are seeking a skilled Manager, Vehicle Services Trainer to join our innovative Training & Development team. This role is crucial in crafting and delivering educational and training programs tailored for our vehicle services division, ensuring alignment with our mission of streamlining operations and boosting client performance across the industry. In this leadership role, you will design, implement, and oversee training sessions that effectively educate our staff and stakeholders about the latest automotive tools, technologies, and best practices, contributing directly to the operational excellence and the customer satisfaction that Cox Automotive is known for.

Responsibilities

• Develop and update training modules tailored to the needs of vehicle service professionals within the company.
• Collaborate with other departments to understand training needs and align educational programs with business objectives and customer expectations.
• Lead, mentor, and manage a team of trainers and instructional designers to ensure high-quality training delivery.
• Evaluate the effectiveness of training programs and instructor performance, making adjustments as necessary to improve future results.
• Stay updated with the latest industry trends, tools, and techniques in automotive services to keep training content current and relevant.
• Organize and oversee training events, workshops, and seminars, both in-person and online.

Required Skills

• Strong leadership and team management skills
• Proficient in designing and implementing comprehensive training programs
• Exceptional communication and interpersonal skills
• In-depth knowledge of the automotive industry, particularly in vehicle servicing
• Familiarity with training software and modern educational techniques
• Ability to assess training effectiveness and make data-driven decisions