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Recently postedFull timeManufacturing

Service Technician I

Securitas TechnologyWallingford, CT🇺🇸United States

Why this role stands out

As a Service Technician I at Securitas Technology, you will gain valuable experience in a world-leading security solutions provider, honing your diagnostic and problem-solving skills while ensuring critical systems operate flawlessly for clients. This on-site role is ideal for detail-oriented individuals eager to contribute to a safer world and grow within a respected global organization. You will have the opportunity to make a tangible impact and develop your technical expertise in a supportive environment.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationWallingford, CT, United States
Microsoft Office

Job description

Service Technician I | Wallingford, CT, United States | On-site

We're hiring on behalf of a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a strong commitment to client experience and a mission to make the world a safer place, this organization leverages its extensive network of professionals and advanced technology to deliver unparalleled security services.

The Role

  • Respond to trouble tickets to ensure application uptime and system performance.
  • Diagnose and resolve application and system issues, working both independently and as part of a team.
  • Execute preventative maintenance tasks to maximize application availability and identify potential system faults.
  • Perform routine configuration changes, including user permissions and application settings.
  • Document all system modifications accurately via a digital change control tracking system.
  • Conduct end-to-end testing of upgrades and major modifications prior to deployment.

What You'll Need

  • High School diploma or equivalent.
  • Experience installing and troubleshooting low-voltage equipment.
  • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
  • Proficiency in network communications and IP addressing.
  • Strong working knowledge of Microsoft Office Suite.
  • Excellent problem-solving, analytical, communication, and time management skills.

What's On Offer

  • Comprehensive benefits package including medical, dental, vision, and life insurance.
  • 401K with a generous company match.
  • Paid time off, including vacation, holiday, and sick time.
  • Company-provided vehicle, laptop, and cell phone.

Apply via Haystack today!

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