Business Analyst-HIM and Patient Access-8135

Operational Continuity & Backfill Support

• Provide daily support for MEDITECH HIM, Registration, and Scheduling applications and workflows.
• Respond to end-user support requests, troubleshoot issues, and resolve operational concerns.
• Maintain system stability and workflow consistency during transition or backfill periods.
• Work from a client-provided prioritized list of responsibilities to ensure alignment with operational needs.

System Configuration, Build & Medical Necessity

• Maintain and update dictionaries, profiles, rules, and system configurations across HIM, Scheduling, and Registration.
• Build, configure, and validate medical necessity requirements, including multidisciplinary coordination when needed.
• Support testing, validation, and implementation activities for system changes, upgrades, and optimization initiatives.
• Analyze and refine HIM workflows and system build including chart completion, deficiency management, and documentation integrity.
• Optimize Registration and Scheduling workflows to improve demographic accuracy, insurance verification, authorization processes, and scheduling efficiency.
• Reduce registration errors and improve financial performance through targeted workflow improvements.
• Support operational efficiency initiatives across Revenue Cycle, Patient Access, Clinical Operations, and IT.

Cross-Functional Collaboration

• Partner with HIM, Coding, Patient Access, Revenue Cycle, Clinical Operations, and IT teams to address operational concerns.
• Participate in project meetings, operational planning sessions, and status updates.

• Provide documentation updates, training, and knowledge transfer to internal staff.

• Education: Bachelor’s degree in Business or a Healthcare related field strongly preferred. Certification or experience will be considered in lieu of a degree.

Experience:

• 5 years of experience with MEDITECH Expanse (HIM, BAR, Registration, Scheduling, or Patient Access modules).
• Strong understanding of HIM workflows, documentation integrity, and chart management.
• Experience with Registration and Scheduling workflows including insurance verification, demographic accuracy, and authorization processes.
• Familiarity with medical necessity requirements and related build/configuration.
• Proficiency with MEDITECH dictionaries, rules, and system configuration.

Core Competencies

• Healthcare data literacy
• MEDITECH Expanse EHR experience
• HIM workflow expertise
• Registration and Scheduling optimization
• Medical necessity build and validation
• Revenue cycle experience
• System configuration and testing
• Cross-functional collaboration
• Documentation and knowledge transfer
• Problem solving and root cause analysis
• Strong analytical, troubleshooting, and communication skills.

Education: N/A

Experience:

• Experience building, maintaining and working within MEDITECH Referral and Authorizations, Registration, Scheduling, and HIM applications preferred; experience supporting workflows across Referral Management, Scheduling, Registration, HIM, Abstracting, Charging, Billing and Collections.
• Familiarity with MEDITECH Expanse Revenue Cycle implementation or optimization experience.
• Knowledge of worklists within MEDITECH Referrals and Authorizations, Scheduling and Registration worklists, and Coding Visits.

Exposure Category III: Category III: Expected duties do not have potential for exposure to blood, body fluids or tissues.

• Ability to sit for six to seven hours daily; occasionally lift and carry up to ten pounds of files/boxes
• Ability to maintain composure in difficult and stressful situations.