Commercial Applications Product Manager

Summary

We are looking for an experienced Commercial Applications Product Manager to manage customer-facing commercial applications, especially external customer portals and customer-interaction tools.

The ideal candidate should have experience working directly with customers and managing applications that support customer engagement and self-service capabilities.

Key Responsibilities

· Manage customer-facing applications and external portals.

· Work directly with customers to understand business requirements.

· Gather requirements and translate them into product features.

· Manage product roadmaps, priorities, and enhancements.

· Work with technical and business teams to deliver solutions.

· Support customer-interaction platforms and Salesforce-related applications.

Required Skills

· Experience managing customer-facing applications.

· Strong experience with external customer portals.

· Experience with e-commerce or customer self-service platforms.

· Comfortable working directly with customers.

· Product Management or Product Ownership experience.

· Experience with Salesforce or similar commercial applications is preferred.

· Strong communication and stakeholder management skills.