(1119032) IT Release Manager

Diversified Services Network, Inc. (DSN) is seeking a full-time IT Release Manager to join our fully onsite team in Irving, TX or Peoria, IL or Nashville, TN - your pick! We offer full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!

Position Overview

The IT Release Manager serves as the central point of coordination for software releases, keeping development, cybersecurity, QA, infrastructure, operations, and business teams aligned from planning through post-release review. Working closely with team leads, Product Owners, and Scrum Masters, this role ensures releases are well-planned, risks are understood, dependencies are cleared, and every stakeholder knows what is happening and when.

Key Responsibilities

• Own the release calendar, tracking upcoming deployments, milestones, and cross-team dependencies.
• Gather, refine, and document business requirements with stakeholders, translating business needs into clear, actionable requirements.
• Participate in team stand-ups to surface blockers, assign owners to outstanding release activities, and drive issues to resolution.
• Validate release readiness against security, testing, change-management, and approval gates, and prepare changes for Change Advisory Board (CAB) and other governance reviews.
• Confirm deployment, rollback, contingency, and communication plans are in place before each release.
• Oversee release execution against the agreed schedule, maintaining visibility into deployment progress and engaging the appropriate technical teams when problems arise.
• Coordinate decisions to delay, stop, or roll back a release, escalating issues quickly when needed.
• Deliver concise updates to leadership on release status, risks, decisions needed, and schedule impacts.
• Confirm release completion, capture follow-up items, and facilitate post-release reviews and retrospectives.
• Track recurring release issues and lead improvements to schedules, checklists, governance, documentation, and team handoffs.

Required Education & Experience

• 5–7 years of experience in IT release management.
• Bachelor’s degree preferred, no degree required.

AND one or more of the following certifications:

• ITIL 4 Foundation
• ITIL 4 Practitioner: Release Management
• PMP (Project Management Professional)
• CAPM (Certified Associate in Project Management)
• CSM (Certified ScrumMaster)

Required Skills

• CI/CD & Automation: Experience with automated build, testing, and deployment pipelines.
• SDLC & Version Control: Strong knowledge of software development and testing practices, Git, and version management.
• Cloud & IaC: Familiarity with cloud platforms and Infrastructure-as-Code tools that support consistent environments.
• Project Management: Proven ability to manage release calendars, runbooks, and deployment schedules across multiple teams.
• Risk Management: Skilled at identifying deployment risks and managing issues before they impact production.
• Communication: Excellent written and verbal skills, with the ability to bridge technical and business audiences. High attention to detail, strong organizational skills, and the ability to hold people accountable.

• 401(k)
• Dental insurance
• Vision Insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com

Salary Expectations: $135,000- 140,000 annually