IT Program Manager III

Job#: 3052060

Job Description:
IT Program Manager III

Location: Plano, TX/ Charlotte NC/ Jersey City NJ (Hybrid)

Duration: 12 months CTH

This role is a potential contract to hire and will require resources that do not require sponsorship now or in the future. ( if applicable)

Role Overview

The ideal candidate will have strong project coordination and Scrum Master experience, extensive expertise with JIRA, and a working knowledge of Product-Centric Operating Models. This individual will partner across technology and business teams to support infrastructure initiatives, track deliverables, facilitate governance routines, and drive execution excellence. This role supports projects and product-focused initiatives by ensuring successful execution, effective communication, risk management, compliance adherence, and visibility into overall delivery health.

Key Responsibilities

• Plan, coordinate, and manage the delivery of project, product, and infrastructure-related initiatives.
• Communicate objectives, timelines, risks, dependencies, and status updates to stakeholders.
• Provide end-to-end visibility into project and product health through effective tracking and reporting.
• Facilitate and support Agile delivery practices, including Sprint Planning, Backlog Refinement, Daily Standups, and Retrospectives.
• Manage and maintain JIRA workflows, dashboards, reporting, and work tracking processes.
• Ensure adherence to organizational standards, audit requirements, risk controls, and compliance procedures.
• Facilitate governance activities such as project kickoffs, status reviews, and stakeholder meetings.
• Coordinate activities across multiple business and technology teams to ensure successful delivery outcomes.
• Support infrastructure platform delivery through documentation, workload oversight, and audit activities.
• Track and manage multiple concurrent demands, deliverables, and dependencies.
• Produce executive-level metrics, dashboards, and project reporting.

Required Qualifications

Experience:

• Extensive hands-on experience using JIRA to manage Agile delivery, project tracking, reporting, dashboards, and work management processes.
• Experience serving as a Scrum Master or facilitating Agile ceremonies and delivery practices.
• Experience coordinating cross-functional technology initiatives and infrastructure projects.
• Strong understanding of project governance, delivery management, and risk controls.

Technical Skills:

• Jira
• Agile/Scrum
• Program Coordination
• Advanced Microsoft Office Suite (including Excel)
• Remedy and/or ServiceNow

Preferred Qualifications

• Product-Centric Operating Model (POM) experience.
• Experience with Agile Product Management and Product Delivery frameworks.
• Knowledge of Infrastructure Administration and Platform Delivery support.
• Familiarity with Program Increment (PI) Planning and execution.
• Experience with portfolio, project, and dependency management in large enterprise environments.
• Experience supporting regulatory, audit, compliance, and operational risk activities.
• Financial Center Experience.

Work Environment

This position requires a hybrid schedule with a minimum of three days per week onsite.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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