OverIT FSM Techno-Functional Consultant

Must-Have Skills

• 3–7+ years of experience in Field Service Management (FSM) implementation or consulting; hands-on OverIT platform experience strongly preferred.
• Solid understanding of FSM domain concepts: work order management, scheduling/dispatch optimization, mobile workforce management, and linear asset industries (utilities, telecom, energy).
• Experience with system integrations (REST/SOAP APIs, middleware) connecting FSM to CRM/ERP/GIS/IoT systems.
• Working knowledge of GIS concepts and tools (ESRI/ArcGIS integration is a plus).
• Familiarity with mobile app configuration and offline-first application design.
• Strong analytical and requirement-gathering skills; ability to translate business needs into system configuration.
• SQL and basic scripting/data-handling skills for configuration, migration, and troubleshooting.
• Excellent client-facing communication skills; ability to run workshops and manage stakeholder expectations.
• Prior experience in utilities, telecom, transportation, or oil & gas sectors is a plus.
  

If candidates with direct OverIT experience are difficult to identify, please also consider candidates with strong hands-on experience in:

• ClickSoftware / Click Scheduler
• Salesforce Field Service (FSL)
• IFS FSM
• SAP FSM
• Oracle Field Service
• ServiceMax
• Microsoft Dynamics 365 Field Service
• IBM Maximo Mobile / Field Service