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Desktop Support Technician - NM LOCALS, ONSITE
HCL Global SystemsEspañola, NM🇺🇸United StatesPosted 30 Jul 2026
Quick Overview
Work Type
Hybrid
Level
Mid Senior
Job Description
- Hands-on experience supporting desktop environments, including hardware, operating systems, and standard applications
- Strong troubleshooting skills across hardware, software, and basic networking issues
- Experience working in a ticketing/service management platform (e.g., ServiceNow or similar)
- Experience supporting a Microsoft environment, including Windows OS, Microsoft 365, Outlook, Teams, and Active Directory
- Familiarity with basic scripting (e.g., PowerShell, PERL, or Shell) is a plus
- Strong customer service and communication skills, with the ability to support both technical and non-technical users
- Ability to prioritize tasks, multitask, and perform effectively in a fast-paced support environment
Skills
Shell
Active Directory
Perl
PowerShell
ServiceNow
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