Operations Leader

About the Opportunity

Direct Hire | Onsite

We're seeking an experienced Operations Leader to oversee daily business operations, develop high-performing teams, and drive operational and financial success. This hands-on leadership role is ideal for someone who thrives in a fast-paced, service-driven environment and enjoys leading people while improving business performance.

Responsibilities

• Lead, coach, and develop employees while fostering a positive, accountable team culture.
• Oversee daily operations, staffing, scheduling, and resource planning to ensure efficient service delivery.
• Monitor budgets, operational metrics, and financial performance while identifying opportunities for improvement.
• Ensure a high level of customer satisfaction by supporting quality service and resolving escalated issues.
• Maintain compliance with company policies, safety standards, and operational procedures.
• Partner with leadership to support business growth and continuous process improvement.

Qualifications

• 3+ years of leadership experience in operations, logistics, field services, transportation, or a similar environment.
• Experience managing teams, business performance, and operational metrics.
• Strong communication, organizational, and problem-solving skills.
• Ability to lead in a fast-paced, customer-focused environment.
• Bachelor's degree preferred but not required.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.