Service & Process Designer
Quick Overview
Job Description
. 5 yrs FTE experience in Business Process Reengineering (BPR) or Service Design max 3 projects can be used to prove this experience 2. 2 yrs FTE experience identifying logical groupings of transactions for incremental release max 2 projects can be used to prove this experience Desired Qualifications (40 pts available; 10 pts each; no partial credit; scored on the proposed team collectively)
1 completed project reengineering workflows from Mainframe/COBOL to modern Cloud platforms (Salesforce/MuleSoft), removing legacy process constraints (10 pts)
Lean Six Sigma Green Belt or Black Belt certification certificate copy required (10 pts)
2 completed projects demonstrating BPMN 2.0 process mapping consumable by Technical Architects and Developers (10 pts)
2 completed projects optimizing processes for Self-Service First omnichannel shift strategies (10 pts)
Skills
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