Why This Role Stands Out
This hybrid Business Analyst role at Software Technology Inc. offers an exciting opportunity to drive impactful projects using Agile methodologies and develop valuable skills in end-user support and application automation. If you are a proactive, organized individual with a customer-focused approach and experience with PEGA, you will thrive in this dynamic environment with a long-term contract offering. Apply today to contribute to innovative eCourts initiatives!
Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
Trenton, NJ, United States
Posted
2 weeks ago
Adobe XDAgile
Job Description
Job title: Business Analyst
Location: Trenton, NJ (Hybrid)- Need Local to NJ
Contract: 12 Plus Months with possible of Extension
Job Description:
Need a BA with Agile and end user support experience to work eCourts projects. Experience with PEGA preferred.
The BA will be expected to work in fast paced projects and will be expected to be organized, multi-task, take initiatives and be customer friendly.
BA will work on gathering requirements for an web-based application that will automate a current paper driven process.
EXPERIENCE:
RESPONSIBILITIES:
The BSC will be responsible for:
- gathering and documentation of business requirements,
- creating user interface/user experience mockups, workflows, use cases, user stories,
- user documentation for training purposes,
- test scripts and test plans.
Skills required:
- Experience in the complete SDLC including Agile methodology.
- Experience writing documentation including BRD, FRD, Use Cases, User Stories etc.
- Experience with end user support using Adobe XD, Visio and other design tools (Adobe XD preferred).
- Ability to gather and interpret relevant information via interviews, observation, surveys, meetings and reading manuals/documentation.
- Experience in writing test plans and test scripts and conducting various testing.
- Experience in creating user training manuals and conducting user training and demos.
- Customer service/end user support/helpdesk support experience preferred.
- Ability to analyze complex business processes and workflows and propose areas for improvement.
- 4-year college degree or equivalent study required
The BA will be expected to work in fast paced projects and will be expected to be organized, multi-task, take initiatives and be customer friendly.
BA will work on gathering requirements for an web-based application that will automate a current paper driven process.
EXPERIENCE:
RESPONSIBILITIES:
The BSC will be responsible for:
- gathering and documentation of business requirements,
- creating user interface/user experience mockups, workflows, use cases, user stories,
- user documentation for training purposes,
- test scripts and test plans.
Skills required:
- Experience in the complete SDLC including Agile methodology.
- Experience writing documentation including BRD, FRD, Use Cases, User Stories etc.
- Experience with end user support using Adobe XD, Visio and other design tools (Adobe XD preferred).
- Ability to gather and interpret relevant information via interviews, observation, surveys, meetings and reading manuals/documentation.
- Experience in writing test plans and test scripts and conducting various testing.
- Experience in creating user training manuals and conducting user training and demos.
- Customer service/end user support/helpdesk support experience preferred.
- Ability to analyze complex business processes and workflows and propose areas for improvement.
- 4-year college degree or equivalent study required
Required / Desired Skills
| Skill | Required / Desired | Amount | of Experience |
| Experience with developing systems via a structured SDLC methodology including Agile methodology. | Required | 5 | Years |
| Experience with developing various documentation including BRD, FRD, Use Cases, User Stories etc. | Required | 5 | Years |
| Experience in developing UI/UX mockups and workflows using Visio and other design tools (Adobe XD preferred). | Highly desired | 5 | Years |
| Ability to gather and interpret relevant information via interviews, observation, surveys, meetings and reading manuals/documentation. | Required | 5 | Years |
| Experience in writing test plans and test scripts and conducting various testing. | Required | 5 | Years |
| Experience in creating user training manuals and conducting user training and demos. | Highly desired | 5 | Years |
| Ability to analyze complex business processes and workflows and propose areas for improvement. | Required | 5 | Years |
| 4-year college degree | Required | 4 | Years |
| Customer service/end user support/helpdesk support experience preferred. | Nice to have | 4 | Years |
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