Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Portsmouth, New Hampshire, United States
Job Description
Patterson is seeking a CAD CAM Specialist to support dental technology sales within our Healthcare & Medical market. In this Sales & Business Development role, you'll partner with Dental Sales Representatives to understand customer needs, demonstrate CAD/CAM solutions, and drive adoption of digital dentistry systems. You will provide product expertise, in-office trainings, and implementation support while managing a defined territory. At Patterson, you'll join a supportive, inclusive, and innovative culture with opportunities for growth as you help deliver tailored solutions to dental professionals.
Responsibilities
- Drive sales of Patterson's dental CAD/CAM solutions within an assigned territory, consistently meeting or exceeding revenue and growth targets.
- Conduct in-practice and virtual product demonstrations of CAD/CAM systems, software, and integrated digital workflows to dentists and dental teams.
- Consult with practices to understand clinical and business needs, then design tailored CAD/CAM solutions that improve efficiency, patient experience, and profitability.
- Serve as a subject-matter expert on digital dentistry, including chairside milling, digital impressions, and lab integration.
- Partner with internal technical, service, and training teams to ensure smooth installation, onboarding, and ongoing customer support.
- Train dental clinicians and staff on CAD/CAM software, scanning techniques, design principles, and daily operational best practices.
- Proactively manage a pipeline of prospects and customers using CRM tools, including call planning, opportunity tracking, and forecasting.
- Maintain strong, long-term relationships with key accounts through regular visits, follow-ups, and strategic business reviews.
- Stay current on competitive products, emerging digital dentistry trends, and Patterson's broader technology portfolio to effectively position solutions.
- Attend industry events, trade shows, study clubs, and continuing education programs to generate leads and build brand presence.
- Gather customer feedback and communicate market insights to sales leadership and product teams to influence strategy and product development.
- Support cross-functional sales initiatives with other Patterson teams, contributing to a collaborative and inclusive culture.
Required Skills
- Dental CAD/CAM software (CEREC, 3
- Shape, exocad or similar)
- CAM nesting and toolpath optimization
- Digital impression and intraoral scanning workflows
- Dental anatomy and restorative materials knowledge
- Sales pipeline management and CRM (Salesforce or similar)
- Technical product demonstrations and training
- Reading and interpreting dental lab prescriptions and STL files
- Troubleshooting CAD/CAM equipment and software issues
- Basic networking and computer systems for chairside/clinic setups
- Territory and account management
- Data-driven sales and forecasting
- Presentation and communication skills
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