Why This Role Stands Out
This hybrid role at a globally respected engineering leader offers you the chance to contribute to innovative solutions in key industries and develop your skills. You'll thrive here if you're a motivated individual with a knack for customer support and a mechanical aptitude, ready to grow within a dynamic team.
Quick Overview
Job Description
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in. The ANDRITZ GROUP is a globally leading supplier of plants, equipment, and services for hydropower stations, the pulp and paper industry, the metalworking and steel industries, and solid/liquid separation in the municipal and industrial sectors.
In addition, ANDRITZ offers technologies for certain other sectors including automation, the production of animal feed and biomass pellets, pumps, machinery for nonwovens and plastic films, steam boiler plants, biomass boilers and gasification plants for energy generation, flue gas cleaning plants, plants for the production of panel boards (MDF), thermal sludge utilization, and biomass torrefaction plants. ANDRITZ (Knife Systems) is seeking a self-motivated individual to provide support to the product managers and service area for the Wood Yard.
EDUCATION AND EXPERIENCE
Two+ years of experience in customer service, inside sales, or accounting. Proficient in Word, Excel and Outlook. Familiarity with SAP or other ERP is a plus. Mechanical Background preferred. Generate SAP quote numbers and electronic folders for Spare Parts, Field Service, and Service Contract customer quotes. Prepare and distribute quotes to the customer. Prepare completed orders for customer invoicing. Enter and acknowledge sales orders in SAP.
Generate and track purchase requisitions for project purchasing from request forms provided by Project Managers
Maintain both hard file and electronic file for all projects, field service orders, service contracts, and off-site inventory. Work closely with management on potential problems to ensure customer satisfaction. Assist Project Managers in maintaining customer account, project scopes, contract renewals and account maintenance needs. Along with Controller and other Project Controllers work on policies, procedures and training for sales and service staff and needed.
Assist with various project accounting functions. Travel (2-3 trips per year within US).
Effort & Working Conditions: Working conditions can include production/fabrication facilities and offices.
The physical environment is clean and climate-controlled within an office workstation.
May be required to visit the manufacturing floor where noise, dust, heat are present. Sensory attention is required to read reports, answer telephones, sit for long periods, attend meetings, etc.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
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