W2 Contract // Production Support Engineer - MTF-PM Payment Cycle

Neumeric Technologies CorporationChicago, IL🇺🇸United StatesPosted Oct 13, 2026

Why This Role Stands Out

This remote Production Support Engineer role offers an exciting opportunity to contribute to critical payment cycle operations within a reputable company, with significant potential for skills development in AWS and production troubleshooting. You'll thrive here if you possess strong analytical abilities and a proactive approach to problem-solving, making this an excellent chance to advance your career. Apply today to join a dynamic team and make a tangible impact!

Quick Overview

Seniority

Mid Senior

Work mode

Remote

Location

Chicago, IL, United States

Posted

20 hours ago

Job Description

W2 contract - only

Job Title: Production Support Engineer - MTF-PM Payment Cycle

Location: REMOTE

Duration: Contract

Mode of Work: REMOTE

Monday to Friday: 8 to 5 PM EST

I am also including the Job Description below:

Job Description:

Seeking a Production Support Engineer to support the MTF-PM payment cycle and production operations in AWS. The role is responsible for monitoring and executing production workflows, troubleshooting failures, supporting system and file integrations, and ensuring payment-cycle processing completes accurately and on schedule.

Responsibilities

Monitor and execute scheduled MTF-PM payment-cycle workflows, including AWS Glue jobs, Lambda functions, Step Functions, and file-based integrations.
Support key payment-cycle activities including data aggregation, report generation, job reruns/recovery, production validations, voucher processing, and payment- file generation.
Support integrations with Deltek Costpoint, including voucher loads and payment-related processing.
Monitor and troubleshoot inbound/outbound file transfers and investigate missing, delayed, or failed files. Monitor production processing using AWS CloudWatch logs, metrics, and alerts and troubleshoot failed or delayed workflows.
Monitor and troubleshoot Amazon QuickSight dashboards, datasets, and SPICE refreshes.
Perform production troubleshooting and validation using SQL, Python, application logs, and AWS tools.
Follow and maintain runbooks/SOPs, document incidents and root causes, and communicate production status and issues to stakeholders.
Support continued automation and orchestration of the payment cycle using AWS Step Functions.

Required Qualifications:

3+ years of experience in production support, application support, or cloud operations.
Hands-on experience with AWS Glue, Lambda, Step Functions, S3, CloudWatch, and QuickSight/SPICE. Experience supporting batch processing, scheduled workflows, and file-based integrations.
Experience supporting or integrating with enterprise applications such as Deltek Costpoint or similar
ERP/payment systems.
Strong SQL skills and working knowledge of Python for
troubleshooting and operational support.
Strong troubleshooting, incident-management,
communication, and documentation skills.