Value Realisation Analyst - VRO ( Telecom Domain )

XPT Software Australia Pty Ltd Contract

Sydney, Australia Posted on 11/06/2026

• XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
  
• XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
  
• We have 120+technocrats in Australia working at our clientlocations.
  
• XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
  
• We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
  

Job Description

Job Summary

We are looking for an experienced Commercial Analyst - Value Realisation (VRO) to drive commercial insights, value measurement and investment analysis across Customer Lifecycle Management (CLM) initiatives. The role involves analysing customer, financial and operational data, identifying business opportunities, measuring commercial performance and providing recommendations to senior stakeholders.

Key Responsibilities

Develop and manage value measurement frameworks for CLM initiatives and Pega decisioning.

Analyse customer, financial and operational data to identify commercial opportunities.

Measure realised value against business cases, forecasts and investment targets.

Evaluate customer offers, credits and marketing investment.

Conduct financial analysis, scenario modelling and sensitivity analysis.

Identify performance gaps, risks and opportunities for improvement.

Prepare reports, dashboards and presentations for senior management.

Work closely with Finance, Marketing, Product, Pega and Commercial teams.

Provide data-driven recommendations to improve business value and investment returns.

5+ years of experience in Commercial Analysis, Commercial Analytics, Finance or Customer Value Management.

Strong commercial acumen and strategic analytical skills.

Advanced Excel skills.

Working knowledge of SQL and Power BI.

Experience in financial analysis, value measurement and benefits tracking.

Strong stakeholder management and communication skills.

Ability to present insights and recommendations to senior management.

Telecommunications industry experience.

Experience in Customer Lifecycle Management (CLM), customer retention or marketing analytics.

Knowledge of Pega or personalisation platforms.

Experience with customer offers, credits and pricing optimisation.

Experience with Agile, Jira and Confluence.

Job Location: Sydney, NSW, Australia Experience: 5+ Years