IT Administrator

Description

We are looking for an IT Administrator to support escalation and day-to-day IT operations for a regulatory environment in East Windsor, New Jersey. This Contract to Hire position focuses on delivering dependable technical support across end-user systems, network-connected devices, and core site technology services. The ideal candidate will combine strong troubleshooting ability with hands-on experience in infrastructure support, user account administration, and service request management.

Responsibilities:

• Provide desktop and laptop break/fix support, troubleshooting hardware, software, and connectivity issues.
• Manage ticket queue, including prioritization, resolution, documentation, and escalation.
• Perform PC imaging, deployment, software installation, and SCCM-based patching and software distribution.
• Support Active Directory user accounts, printers, peripherals, and Microsoft 365 applications.
• Monitor Veeam backups, perform tape rotations, and assist with basic recovery procedures.
• Support local IT infrastructure, including Windows servers, Cisco switches, network connectivity, and Check Point firewalls.
• Maintain asset inventory and technical documentation.

Requirements

• Strong desktop support and troubleshooting experience.
• Active Directory, Windows 10/11, Microsoft 365, and Windows Server support.
• SCCM/MECM administration, software deployment, and endpoint management.
• Knowledge of TCP/IP, DNS, DHCP, VPNs, Cisco switches, and Check Point firewalls.
• Experience with Veeam backups and infrastructure support.
• Strong communication, documentation, and customer service skills.

Preferred Qualifications

• 7+ years of IT support experience.
• Experience in manufacturing, pharmaceutical, or other regulated environments preferred.
• Familiarity with EasyVista, Jira, or ServiceNow.
• Ability to work independently in a hands-on site support role.

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Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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