Business Analyst - WFM - W2 only

The following requirement is open with our client.  

Title                                       :  Business Analyst - WFM

Location                               : Maryland Heights, MO (Onsite)

Duration                              : 12 Months

Rate                                       :  $58/Hr on W2

Interview                             : Face-to-Face

Relevant Experience      : 8+

Job Description:

We are seeking an experienced Business Analyst with strong hands-on experience in Field Workforce Management (WFM) and field/mobile workforce management tools. The candidate must have experience supporting technician scheduling, route and dispatch optimization, appointment/capacity management, or geofenced field-job execution.

·         Field Workforce Management (WFM) – Field/mobile technician workforce management

·         Business Analysis – Requirements gathering, analysis, documentation, and solution support

·         Technician Scheduling – Field resource and appointment scheduling

·         Route & Dispatch Optimization – Workforce and job assignment optimization

·         Appointment / Capacity Management – Field capacity planning and scheduling

·         Geofenced Job Execution – Location-based field service workflows

·         Field Service Platforms – Salesforce Field Service, Oracle Field Service/TOA, ClickSoftware, ServiceNow FSM, or IFS/Clevest

Must-Have Skills:

•         Field Workforce Management (WFM)

•         Business Analysis

•         Field Service WFM