QA manual Engineer -- Hybrid -- W2 Profiles

Job Title: QA Manager (Manual)
Location: Sunrise, FL (Hybrid)

Key Responsibilities

1. Test Strategy and Planning

• Define test strategies, test plans, estimations, and regression testing packs.
• Lead testing initiatives for card and payment enhancements, pricing, statements, and regulatory changes.

2. Automation

• Build and scale test automation frameworks using Playwright, Selenium, or equivalent tools.
• Integrate automation frameworks with CI/CD pipelines.
• Drive API test automation for payment services.

3. Test Execution

• Oversee functional, integration, end-to-end, regression, API, and database testing.
• Perform SQL-based data validation across relational databases.
• Ensure comprehensive test coverage and quality standards.

4. Defect Management and Governance

• Lead defect triage meetings and manage defect resolution.
• Establish quality metrics, KPIs, and dashboards.
• Drive root-cause analysis and reduce defect leakage.

5. UAT and Release Management

• Coordinate User Acceptance Testing (UAT) with business teams.
• Support Go/No-Go decisions.
• Provide testing sign-off and ensure production release readiness.

6. QA Processes and Standards

• Establish and improve QA processes, templates, and testing standards.
• Contribute to Testing Center of Excellence (TCOE) practices.
• Drive continuous improvement across testing activities.

7. Team and Stakeholder Management

• Lead onsite/offshore QA teams.
• Collaborate with product owners, business analysts, developers, and system owners.
• Participate in Agile ceremonies and backlog refinement.

8. Test Environments and Data Management

• Ensure test environments and test data are ready for each testing phase.
• Follow data protection and security standards.

Required Qualifications

• 10+ years of experience in Software Quality Assurance.
• 5+ years of experience in QA/Test Management for enterprise programs.
• Experience managing onsite/offshore QA teams of 10+ engineers.
• Strong experience in Agile delivery methodologies.
• Hands-on experience with test automation tools such as Playwright (JavaScript/TypeScript), Selenium, or equivalent.
• Strong API testing experience using Postman, SoapUI, or REST APIs.
• Strong SQL skills for database testing and data validation.
• Experience with Jira and HP ALM.
• Experience with test dashboards, reporting, and quality metrics.

Preferred Qualifications

• Experience with card processing platforms such as:
• VisionPLUS (CMS, CDM, LMS)
• Fiserv Optis (FDR)
• TS2
• Experience with card portfolio migrations or issuer/platform conversions.
• Knowledge of payment rails, payment APIs, and SWIFT messaging.
• Experience with mainframe testing and accounting/GL reconciliation.
• Exposure to AWS or Google Cloud Platform.
• Knowledge of CI/CD pipelines.
• Experience with AI-assisted testing tools such as Microsoft Copilot.
• Experience testing GenAI and agentic applications.
• Experience establishing a Testing Center of Excellence (TCOE) or QA governance model.