Account Manager

Account Manager
Isle of Wight
£75,000
Brand new position for an Account Manager to join our client based in the Ise of Wight, You'll be joining a market leading service provider well renowned for progressing their staff further in their careers.
As an Account Manager, you will be charged with overseeing the account, maintain and hit KPIs and SLAs, oversee the profit and loss (P&L), works in progress (WIPs), scope out extra works / projects, manage client expectations and oversee a team of M&E Engineers.
Account Manager Duties:

• Oversee both planned and reactive maintenance for all assets recorded within the client s CAFM system, ensuring delivery aligns with the agreed maintenance strategy.
• Analyse PPM schedules and asset data to identify opportunities for improved efficiency, cost savings, and potential contract growth through additional services or enhanced offerings.
• Manage and ensure full compliance across all FM operations on the account.
• Coordinate statutory inspections, working collaboratively with both internal teams and the client to ensure all requirements are met.
• Ensure internal audits are conducted in accordance with company policies and standards.
• Provide effective subcontractor management across the full FM service delivery.
• Investigate service failures, implementing robust and sustainable corrective actions.
• Maintain consistent service delivery standards in line with contractual SLAs and KPIs.
• Hold full responsibility for the account s profit and loss (P&L)

Account Manager Requirements:

• Qualified in either electrical installations / engineering or a mechanical related subject (C&G/NVQ/EAL or equivalent)
• At least 3 years working as a manager within commercial building services
• Technical background
• Client facing
• Ability to lead a team
• Client management experience

Salary and Package:

• £75,000
• Company vehicle / car allowance provided
• Monday - Friday, 8am - 5pm
• Company pension scheme
• 25 days annual leave + Bank holidays
• Internal progression
• Additional training

If you're interested in this Account Manager role, apply today!