Quick Overview
Job Description
Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.
About Us
Captain Cook Cruises is part of the Journey Beyond Group and has been showcasing the beauty of Perth’s iconic Swan River since 1980. As Perth’s premier cruise operator, Captain Cook Cruises offers a range of sightseeing, dining and charter experiences, connecting guests with some of Western Australia’s most celebrated waterways and destinations.
Our team are passionate about about sharing the very best of the Swan River while delivering outstanding service and memorable experiences every day.
About Journey Beyond
Journey Beyond is Australia's leading experiential tourism group, operating 35 brands across Australia and New Zealand that connect guests to the land and to each other.
The group was formed in 2016 and now includes:
Rail & Touring: Iconic trains: The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys, the Murray Princess, Adelaide Sightseeing, premium small-group outback operator Outback Spirit and New Zealand coach tour specialist Grand Pacific Tours.
Resorts & Lodges: Ayers Rock Resort, Kakadu Crocodile Hotel, Kingfisher Bay Resort and K'gari Beach Resort, Sal Salis Ningaloo Reef and Monarto Safari Resort.
Experiences & Attractions: Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises, Journey Beyond Cruise Sydney, Melbourne Skydeck, Eureka 89, Alice Springs Telegraph Station, Exmouth Dive and Whalesharks Ningaloo, Mosman Gorge Cultural Centre, Captain Cook Cruises Sydney & Perth, Starship Sydney, The Jackson, Bells Functions, Swan Valley Tours, Red Cat Adventures, Whitsunday Jetski Tours, K'gari Explorer Tours, and Island Connections: Bruny Island, the Whitsundays, K’gari, Darwin -Mandorah, Tiwi Islands and Groote Eylandt.
About The Role:
We are seeking a casual Master IV to join our team. In this role, you will safely operate and navigate our vessels, lead onboard operations, ensure compliance with maritime regulations, and deliver exceptional guest experiences through professional service and engaging commentary.
Responsibilities:
- Provide informative and engaging onboard commentary, sharing local knowledge, history, wildlife, and points of interest throughout the cruise.
- Maintain responsibility for the safety and wellbeing of all passengers, crew, and contractors on board.
- Ensure compliance with the Safety Management System (SMS), vessel certifications, and all regulatory requirements.
- Conduct pre-departure checks, safety briefings, emergency drills, and incident reporting as required.
- Monitor weather, sea, and operating conditions to ensure safe and efficient voyage planning and execution.
- Lead, supervise, and support crew members, ensuring high standards of performance, presentation, and service delivery.
- Oversee vessel cleanliness, maintenance reporting, and operational readiness.
- Complete all required vessel logs, operational documentation, and compliance records accurately and on time.
- Liaise with guests, crew, and shore-based teams to ensure the smooth delivery of daily cruise operations.
About You
The ideal candidate will be a proactive and customer-focused team player with a positive attitude. You will be confident using technology, able to manage competing priorities, and possess the leadership skills to motivate a team and deliver exceptional guest experiences.
To be successful in this position, you will be required to hold:
- Relevant experience within the marine tourism industry (essential)
- Experience as a Vessel Master operating in Perth coastal waters inc. Swan River (highly desirable)
- Current AMSA issued Certificate IV in Maritime Operations (Master up to 45m Near Coastal) (essential)
- First Aid and CPR certificate
- Current AMSA Medical
- The ability to work varied hours across a 7-day roster, including weekends and public holidays
- Valid Drivers Licence (essential)
What We Offer
- Generous discounts on Journey Beyond travel and experiences
- An attractive salary and positive work environment
- Study Assistance Policy
- A career with opportunities for progression, transfers, and secondments
- Employee Referral Policy
- Parental Leave program
- Purchased Leave policy
- Private Health discounts
- Employee Assistance Program
- Discounts on Journey Beyond merchandise
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