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JRSS NOC Technician III with Security Clearance

RMantra Solutions Inc.Scott AFB, IL🇺🇸United States

Why this role stands out

This JRSS NOC Technician III role offers a fantastic opportunity to deepen your network operations expertise within a critical infrastructure environment, with a hybrid work model providing excellent flexibility. You will thrive here if you possess a strong foundation in network protocols and incident management, and are eager to contribute to mission-critical network availability. Apply now to join a reputable company and advance your career in cybersecurity and network support.

Quick overview

SeniorityMid Senior
Employment typeEmployee
Work modeHybrid
LocationScott AFB, IL, United States

Job description

Primary Responsibilities

  • Execute network operations to include analysis of customer traffic across the MPLS and JRSS infrastructure
  • Perform real-time customer failover to restore services during scheduled and unscheduled outages and maintenance actions.
  • Work directly with supported customers and peers to ensure maximum network availability to minimize or eliminate mission and operational impact.
  • Proactively monitor network alarms across platform specific network management tools.
  • Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management.
  • Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident.
  • Assess and identify resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of following: routers, switches, routing protocols, MPLS, VPN technologies, IDS/IPS, proxies, packet capture, network taps, load balancing, firewalls, out-of-band management.

Basic Qualifications

  • Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
  • High school and 2-4 years of experience.
  • Ability to work in a 24/7 operation.
  • Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
  • Expertise in one or more of the following: routers, switches, routing protocols, CISCO, Juniper, MPLS.
  • General understanding of network topologies.
  • Must have an active DoD Secret security clearance.

PREFERRED QUALIFICATIONS

  • Tech control facility or cyber transport experience
Circuit actions and vendor experience
  • IP architecture experience
Telco NOC, inside or outside plant experience.
  • Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs
  • Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management.
  • any additional certifications to include: CCNA, JNCIA-Junos, F5 Networks Certified Technical Specialist, ITILv4. Immediate interview:

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