Quick Overview
Job Description
Job Title: Senior Resales Consultant (Shared Ownership)
Location: Remotely based role with 2 days per month in the Woodley branch
Brand: SOWN
Salary: up to £32,000 per annum
Hours: Monday - Friday 8:45am to 5:30pm. Every other Saturday 10am - 4pm
Contract Type: Permanent
Please note that for this role, you must hold a full UK driving licence.
About SOWN:
We believe Shared Ownership is the future. That’s why we evolved from LRG; to form a team that’s fully focused on the shared ownership market and provides the best expert support. Established in 2018 with hubs in Wokingham, London and Nottingham, SOWN specialises in selling both new-build and re-sale shared ownership homes.
Job Summary:
We are looking for a Senior Sales Consultant to join our successful Shared Ownership re-sales team working remotely but covering the whole of England. The successful candidate will be responsible for driving new sales whilst keeping our sellers updated with activity and advising on marketing strategy. The candidate should be able to deliver exceptional customer service over the phone and face to face/remotely. Working closely with the re-sales assistant manager they will grow the re-sales business and develop their own career path.
Key Responsibilities:
Ringing through new enquiries received into the department
Dealing with listing enquiries and listing properties for sale completing all documentation
Delivering buyers results of their affordability assessments
Booking and (for some stock) carrying out property viewings
Attending client virtual/physical meetings
Regular call outs to the active sales database
Obtaining and providing viewing feedback to clients
Generate solicitor referrals on new sales for buyers and sellers for additional department and individual income
Completing monthly reports for our Housing Providers when required
Delivering exceptional customer service over the phone/Teams and face to face
Working towards and achieving personal and department targets
Handling and agreeing offers and price reductions
Representing the company in a professional manner
Advising sellers on Shared Ownership processes and criteria
Building strong relationships with buyers, sellers, Housing Associations and Registered Providers
What We’re Looking For:
Experience in estate agency
Ability to work in a fast-paced environment under pressure and the ability to prioritise accordingly
Sales experience with previous track record in sales
Strong organisational and administrative skills
Strong people and communication skills
A passion for working with the public over the phone and face to face
Someone results orientated, driven to succeed and keen on future development
Computer literacy
Able to work effectively both independently and as part of a team
What We Can Offer You:
Quarterly and annual incentives for top achievers
Group discounts with various retailers
Generous holiday allowance, increasing by 1 day per year based on service (totalling 27 days plus bank holidays)
Supportive and collaborative team environment
Volunteering opportunities
Structured training and support for ongoing professional development and career growth
Access to an Employee Assistance Programme, including access mental health first aiders
Excellent parental leave & company fertility policy
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares or commitment to excellence in the real estate industry.
LRG does not engage the services of recruitment agencies for the purpose of hiring. All job openings are managed directly by our internal recruitment team. We do not accept unsolicited CV’s or candidate referral from recruitment agencies, and any such submissions will not be considered. will not be considered.
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