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Field Service Engineer

Johnson ControlsLondon, United Kingdom🇬🇧United KingdomPosted 1 Apr 2026

Why This Role Stands Out

You'll thrive as a Field Service Engineer at Johnson Controls, a leader in advanced security solutions, where you'll gain hands-on experience with cutting-edge technology and enjoy a hybrid work model offering flexibility. This role is perfect for mid-senior engineers passionate about innovation and delivering exceptional service, providing a fantastic opportunity to grow your expertise in a reputable company.

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

Field Service Engineer | London, United Kingdom | Hybrid

This employer is at the forefront of cutting-edge security innovation, specialising in the design, installation, and support of advanced surveillance and integrated site protection systems. They deliver intelligent, reliable, and affordable security solutions that safeguard high-profile environments, engineering peace of mind through proprietary systems and meticulous project management.

The Role

  • Provide exceptional engineering services across system maintenance, and service delivery for CCTV, Access Control, and Intruder Alarm systems.
  • Take full ownership of engineering service activities, planned and preventative maintenance, and responding to technical call-outs.
  • Ensure smooth coordination between internal teams and customers, maintaining excellent communication and accurate records for invoicing.
  • Support the team by offering expertise when responding to technical faults and working with customers to maintain, optimize, and enhance their systems.
  • Participate in an on-call rota to provide 24/7 engineering support.

What You'll Need

  • Strong experience in integrated enterprise-level systems including CCTV, Intruder Alarm Systems, Perimeter Detection, Access Control, and Video Intercom Systems.
  • Hands-on experience with technologies such as Genetec, Gallagher, Milestone, FLIR Latitude, ProWatch, and Commend.
  • Experience with high-end CCTV cameras (e.g., Bosch, Axis, Optical/Thermal imaging).
  • Experience with Grade 3 Intruder Alarm installations (e.g., Galaxy, Texecom).
  • Excellent communication skills and a professional, customer-centric approach.
  • Ability to work independently, reliably, and as part of a team; willing to travel and spend time away from home.

What's On Offer

  • A challenging and dynamic environment to grow your expertise.
  • The opportunity to contribute to a world-leading organization in security innovation.
  • Be part of shaping the future of engineering services and delivering impactful solutions.
  • Potential for career advancement within a global organisation.

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