ServiceNow TSM (Telecommunications Service Management) Architect
Quick Overview
Job Description
Hiring: ServiceNow TSM Architect 🚨
📍 Location: Remote
💼 Job Type: Contract
We are looking for an experienced ServiceNow Telecommunications Service Management (TSM) Architect to lead enterprise-scale ServiceNow implementations for telecom customers.
Must-Have Skills:
✅ ServiceNow TSM (Telecommunications Service Management)
✅ ServiceNow CSM & ITSM
✅ CMDB & CSDM
✅ Flow Designer & IntegrationHub
✅ JavaScript, Business Rules, Script Includes, Client Scripts
✅ REST/SOAP APIs & MID Server
✅ OSS/BSS Integrations
✅ TM Forum Open APIs
✅ Telecom Service Fulfillment & Service Assurance
✅ Order Management & Network Inventory
✅ Service Catalog & Service Portal
✅ Virtual Agent & Now Assist
Preferred Experience:
- 10+ years of overall IT experience
- 5+ years of ServiceNow Architecture experience
- 3+ years of hands-on ServiceNow TSM implementation
- Strong telecom domain experience
Preferred Certifications:
✔ ServiceNow CSA
✔ ServiceNow CAD
✔ ServiceNow CIS-CSM
✔ ServiceNow CTA (Preferred)
📩 If you''''re interested or know someone who is a great fit, please share your updated resume along with your availability, work authorization, and expected rate.
Skills
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