Haystack
← Back to Jobs
Other

ServiceNow TSM (Telecommunications Service Management) Architect

Marvel Tech Groups IncUnited States🇺🇸United StatesPosted 7 Jul 2026

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

Hiring: ServiceNow TSM Architect 🚨

📍 Location: Remote 
💼 Job Type: Contract 

We are looking for an experienced ServiceNow Telecommunications Service Management (TSM) Architect to lead enterprise-scale ServiceNow implementations for telecom customers.

Must-Have Skills:

✅ ServiceNow TSM (Telecommunications Service Management)
✅ ServiceNow CSM & ITSM
✅ CMDB & CSDM
✅ Flow Designer & IntegrationHub
✅ JavaScript, Business Rules, Script Includes, Client Scripts
✅ REST/SOAP APIs & MID Server
✅ OSS/BSS Integrations
✅ TM Forum Open APIs
✅ Telecom Service Fulfillment & Service Assurance
✅ Order Management & Network Inventory
✅ Service Catalog & Service Portal
✅ Virtual Agent & Now Assist

Preferred Experience:

  • 10+ years of overall IT experience
  • 5+ years of ServiceNow Architecture experience
  • 3+ years of hands-on ServiceNow TSM implementation
  • Strong telecom domain experience

Preferred Certifications:

✔ ServiceNow CSA
✔ ServiceNow CAD
✔ ServiceNow CIS-CSM
✔ ServiceNow CTA (Preferred)

📩 If you''''re interested or know someone who is a great fit, please share your updated resume along with your availability, work authorization, and expected rate.

Skills

SOAP
CAD
JavaScript
REST
ServiceNow

Similar jobs