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ServiceNow Administrator/Developer SME

GovCIOWashington, DC🇺🇸United States

Why this role stands out

Elevate your career with this remote ServiceNow Administrator/Developer SME role at GovCIO, offering a competitive salary range of $155,000-$165,000 and the opportunity to shape ITSM strategy for a critical government initiative. You'll thrive in this position if you possess deep ServiceNow expertise and a passion for developing innovative solutions, making this an excellent opportunity to leverage your skills and grow within a reputable organization. Apply today to contribute your subject matter expertise and advance your career in this dynamic hybrid-remote role.

Quick overview

Salary$155k - $165k/yr
SeniorityMid Senior
Work modeRemote
LocationWashington, DC, United States
SOAPCSSHTMLHTTPJavaScriptREST

Job description

GovCIO is currently hiring a ServiceNow Administrator/Developer SME to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position.
Responsibilities
  • Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.
  • Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.
  • Capable of working independently as well as collaboratively with remote teams and clients
  • Design and develop queries, reports and dashboards
  • Design and configure ServiceNow modules and forms
  • Administer ServiceNow applications, including updating security and workflow configurations
  • Design and develop scoped applications as well as a service portal
  • Provide additional support based on subject matter expertise

Qualifications
Bachelor's with 12+ years (or commensurate experience)
Required Skills and Experience
  • Minimum of 8 years of overall IT experience
  • Minimum of 8+ years of experience as a ServiceNow developer in various roles
  • Thorough knowledge of the ServiceNow System
  • Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML
  • Experience in REST, SOAP services, etc
  • An understanding of ITIL and/or ITIL Certified
  • Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude

Clearance Required: ship is required to acquire a Top Secret Clearance.
Preferred Skills and Experience
  • ServiceNow Administrator Certification
  • ITIL Foundation Certified
  • ServiceNow Developer Certifications
  • ServiceNow Certified Implementation Specialist

Posted Salary Range
USD $155,000.00 - USD $165,000.00 /Yr.

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