Service Technician I

Service Technician I | Pequabuck, CT, United States | On-site

We're hiring on behalf of a world-leading provider of integrated security solutions. This global organization protects, connects, and optimizes businesses with a team of over 13,000 colleagues across 40 countries, dedicated to making the world a safer place through unparalleled client experiences.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working both individually and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, such as user permissions and application settings.
• Document all system modifications accurately using a digital change control tracking system.
• Produce technical documentation detailing system deployment for both technical and non-technical audiences.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment is essential.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Working knowledge of network communications and IP addressing.
• Strong written and verbal communication skills, along with excellent problem-solving and analytical abilities.
• A positive attitude and strong work ethic.

What's On Offer

• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• 401K with a 60% match up to 6% of salary.
• Paid time off for vacation, holidays, and sick leave.
• Paid company training and educational assistance.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!