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Technical Program Manager

Aziro Technologies LLCBluffdale, UT🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationBluffdale, UT, United States
ConfluenceJiraData Analysis

Job description

Responsibilities
  • Maintain project schedules, track dependencies, and keep milestones visible to the teams that depend on them.
  • Track action items and open issues out of standups and change reviews and drive them to closure.
  • Coordinate physical work with the datacenter operations team and vendors: rack-and-stack scheduling, RMA and repair flows, and asset tracking.
  • Run the status cadence — standups, written updates, and the risk and issue log.
  • Keep Jira and Confluence current and maintain runbooks and infrastructure diagrams.
Required qualifications
  • Datacenter environment experience. 2–3+ years working in or directly alongside a production datacenter. Familiar with racks and elevations, cabling, change windows, and physical access procedures.
  • Technical fluency. Enough working knowledge of servers, storage, and networking to follow technical discussions, read a rack elevation, and scope work accurately. Comfort with general systems administration concepts.
  • Project coordination. Experience running technical project schedules and managing a high-volume ticket queue, ideally in Jira.
  • Organization and follow-through. A reliable system for tracking commitments across many parallel threads, and the persistence to close them out.
  • Communication and interpersonal skills. Writes clear, specific status updates and works easily with hardware technicians, remote engineering teams, and vendors.
Nice to have
  • Prior time on a datacenter DevOps, infrastructure, or systems administration team.
  • Familiarity with enterprise storage systems and storage networking
  • Familiarity with fleet validation and return-to-production workflows.
Education
  • Bachelor's or master's degree in engineering, Management, Data Science, a related field, or equivalent practical experience.
  • Minimum 2-3 years of experience in program management at data centers or similar operations.
  • Experience supporting teams to deliver projects in a constantly evolving environment.
  • Experience with process documentation, process mapping, and workflow improvements.
  • Excellent problem-solving and advanced data analytics skills

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