Director, Finance Operations

IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our ICyte Platform to orchestrate their commercial and government payer contracting, patient services, and distribution channels. ICyte is the first and only platform that unites the financial, operational, and commercial data sets required to support therapy access in the era of specialty and precision medicine. With ICyte, Life Sciences innovators can digitalize their market access operations, freeing up resources to focus on more data-driven decision support.  With ICyte, Life Sciences innovators are digitalizing labor-intensive processes – freeing up their best talent to identify and resolve coverage and availability hurdles and to manage pricing and forecasting complexity.

We are headquartered in Philadelphia, PA (USA), with offices in: Ambler, PA (USA); Pune, India; and Medellín, Colombia. For more information, visit www.integrichain.com, or follow us on Twitter @IntegriChain and LinkedIn.

IntegriChain is seeking a Director, Finance Operations to run the operating engine across the company. This role keeps partners, senior principals, and project managers informed and on rhythm, from new engagement launch through close-out, so practice leadership can focus on clients and growth.

The Director owns IntegriChain's company-wide weekly and monthly operational reporting, the leadership operating cadence, project lifecycle processes, and operational tools and templates. The role leads a dedicated Operations Analyst and serves as a central point of contact across business units and corporate functions.

The ideal candidate is a hands-on operator who builds structure where it is missing, anticipates what leaders need before they ask, and is equally comfortable in a leadership meeting and in the details of a report.

Key Responsibilities

• Serve as an operational lead across IntegriChain, connecting business unit leaders, department heads, and project managers with corporate functions
• Own the leadership meeting cadence, including agendas and action tracking
• Own weekly and monthly reporting of commercial/delivery metrics, and performance against targets, turning data into clear insights for leadership
• Manage the project lifecycle from intake and setup through approved close-out
• Partner with project managers and business leaders to track milestones so customer invoices go out accurately and on time
• Maintain company pricing, estimate, and project templates, and manage team access during onboarding and offboarding
• Document standard operating procedures and drive process improvements, including use of AI and automation tools
• Lead, coach, and develop a direct report Operations Analyst

• Bachelor's degree in Business Administration, Operations Management, or a related field, or equivalent experience
• 5–7 years in business operations, including 3+ years managing staff
• Demonstrated experience as the operational partner to senior leaders, such as executives, department heads, or business unit leaders
• Proven ability to build and own recurring performance reporting, including bookings, pipeline, and utilization metrics
• Strong Excel and PowerPoint skills, plus experience with Salesforce and reporting tools such as Power BI
• Hands-on experience with OpenAir, including timesheet, project, and resource management
• Sound judgment, discretion, and strong communication skills, with the ability to influence without direct authority

What does IntegriChain have to offer?

• Mission driven: Work with the purpose of helping to improve patients' lives! 
• Excellent and affordable medical benefits + non-medical perks including Flexible Paid Time Off and much more!
• Robust Learning & Development opportunities including over 700+ development courses free to all employees

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IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Our policy on visa sponsorship for US based positions: Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by IntegriChain.