Patient Access Rep

• Location: Saint Johns, FL
• Facility: Optimal Imaging Ascension St. Vincent's
• Department: Outpatient Imaging
• Schedule: Day shift | PRN

• Coordinate and communicate precise patient schedules for prescribed procedures to maximize clinical resource utilization and respect patient time.

• Efficiently manage patient registration by gathering and entering accurate demographic, insurance, and clinical data into database systems.

• Navigate and resolve scheduling conflicts and inquiries regarding procedure types, dates, and locations by leveraging appropriate resources.

• Facilitate insurance pre-certification and authorization work-flows to ensure seamless administrative approvals prior to care.

• Counsel patients and representatives on pre-service requirements and instructions to prepare them effectively for upcoming procedures.

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.