Sales Support Analyst

Sales Support Analyst

We are seeking a diligent and highly organized Sales Support Analyst to join our team. This role is essential for providing comprehensive administrative support, ensuring high-quality interactions, and maintaining data accuracy for our internal and external stakeholders within the mid-market business area.

Responsibilities

• Investigate and resolve customer queries, ensuring an effective end-to-end resolution.
• Provide complex administrative support and maintain procedural knowledge.
• Perform customer verification and manage change of occupier requests with precision.
• Execute registration tasks within the designated system to meet strict deadlines.
• Update management on workload progress and identify opportunities for process improvements.
• Address data errors and provide constructive feedback to frontline teams to enhance quality.

Qualifications

• Strong analytical and methodical mindset with a keen eye for detail.
• Excellent verbal and written communication skills to build rapport with diverse stakeholders.
• Proven ability to prioritize tasks in a fast-paced environment.
• High level of numeracy and literacy with strong IT proficiency.
• Commitment to treating customers fairly and complying with all relevant regulations.
• Experience with reporting tools or specific internal systems is a significant advantage.

Additional Details

This position is based at Solihull. The successful candidate will work onsite 2 days a week, with opportunities for remote work after the training period. The annual salary is £25,416. If you are driven to excel in a professional environment, please click on apply button. We look forward to reviewing your credentials.

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Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.