Sales Manager (Air & Ocean).- Wood Dale, Illinois

Job Description
Job Description
Job Description / Qualifications
Japanese logistics company is seeking an Sales Manager (Air & Ocean).in Wood Dale, Illinois!

Location: Wood Dale, IL 60191
Employment type: Full-Time
Work hours: Monday – Friday, 9am to 6pm
Job title: Manager (Sales 1)
Pay range: $70K~$90K
FLSA: Exempt, Permanent
Experience: 3 to 7 years
Education requirements: Bachelor's degree preferred; equivalent work experience will also be considered
Skill required: Strong communication skills are preferred. Proficiency in English (spoken and written) is required.

Essential Duties

• Develop the new business, new accounts
• Expand the existing account business
• Develop customized proposals and pricing strategies to win new freight opportunities.
• Negotiate rates and terms with customers to close profitable deals.
• Collaborate with Steam shipping company and Airlines, warehouse, carrier sales, dispatch, and operations teams to ensure smooth execution of freight movements.
• Monitor market trends, spot rates, and competitor activity to adjust sales strategies accordingly.
• Provide weekly sales activity reports, pipeline updates, and revenue forecasts to leadership.
• Establish a high-performing and profitable freight brokerage operation and eventually take on a leadership role to guide and expand a team of top-performing freight brokers.
• Providing other general support regarding shipping and logistics coordination as needed.
• Coordinating with Customs Broker and/or US Customs House as needed

Managing Troubleshooting and Supporting Customer Service

• Recording and reviewing issues/problems reported by subordinate Staff.
• Reporting issues/problems to Immediate upper managers.
• Notifying customers of delays or other issues as needed.
• Effectively troubleshooting issues appropriately and in a timely manner when they arise Checking for consistency in the arrival and delivery notices
• Updating information regarding any trouble (late arrival, claims, damaged items, etc.) onto the company's database.
• Providing general troubleshooting support to ensure customer satisfaction.
• Managing accounts payable and receivable.
• Contacting clients with invoices that are past due.
• Being Responsible for collecting the due and overdue accounts of the customers.

Contributing to Corporate Strategic and Budgetary Operations

• Developing, implementing, and reviewing operational policies and procedures.
• Ensuring the department operates within budget.
• Managing costs and increasing revenues.
• Generating and assessing year-end budgetary results.
• Approving, tracking, and calculating operating costs and expenditures.
• Coordinating the implementation of sales plans and pricing strategies.
• Managing sales activities and reporting to immediate managers all sales activities.