IT Network Engineer

With a workforce of over 25,000 people, and opportunities in more than 1,000 different job categories, the City of Philadelphia is the fifth largest city in the United States and one of the largest employers in Southeastern Pennsylvania. As an employer, the City of Philadelphia operates through the guiding principles of service, integrity, respect, accountability, collaboration, diversity and inclusion. Through these principles, we strive to effectively deliver services, to resolve the challenges facing our city, and to make Philadelphia a place where all our residents have the opportunity to reach their potential.  

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

Position Summary

• Perform switch and router configurations. 
• Perform wireless network design, configuration, and support.
• Traveling to remote sites to set, configure or troubleshoot network problems.
• Resolving trouble tickets assigned to the Network group.
• Assist with Network security – firewalls, VPN devices and other perimeter devices.
• Installation and support of remote devices, as needed.
• Monitoring alerts from various building probes.
• Cabling and connecting both copper and fiber equipment.
• Attending meetings as required.
• Other related duties.

• Bachelor’s Degree in Computer Science or related field.
• Three to Five years applicable work experience in IT with emphasis in networking.
• Experience managing and maintaining complex networking systems and hardware, such as Juniper or Cisco.
• Network or systems certification preferred.
• Data Center – EVPN experience preferred.
• Equivalent combination of education and experience deemed acceptable by the Office of Innovation & Technology and Human Resources also considered.

Competencies, Knowledge, Skills and Abilities

• Resolve network performance and connectivity issues.
• Travel to remote sites to set, configure or troubleshoot network problems.
• Cable and connect both copper and fiber equipment.
• Communicate effectively, both orally and in writing.
• Prioritize tasks.
• Netscout hardware.
• Network hardware configuration. Experience with Juniper is a plus.
• Networking and systems technologies.
• Operating Systems, Database, messaging, and other enterprise applications
• Project Management concepts.

Salary cannot exceed $87,494

We’re interested in hiring the best possible candidate for the role. We recognize that experience, education, and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel you’re a good fit, please don’t hesitate to apply.

Please include:

• Resume
• A cover letter 

Please note: Applications will not be considered without a cover letter.

Did you know?
● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities

● We offer Comprehensive health coverage for employees and their eligible dependents
● Our wellness program offers eligibility into the discounted medical plan
● Employees receive paid vacation, sick leave, and holidays
● Generous retirement savings options are available

*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:
http://www.phila.gov/humanrelations/Pages/default.aspx