Why this role stands out
Leverage your TS/SCI clearance and network monitoring expertise to contribute to a critical federal mission, with the flexibility of a hybrid work environment and competitive hourly compensation. You'll thrive in this role if you possess strong problem-solving skills and enjoy operational support within a dynamic, 24/7 environment. This is an excellent opportunity to advance your career in network operations and security.
Quick overview
Job description
Required Skills & Experience -TS/SCI Clearance
- Shift work
- Minimum of three (3) years’ of network operations experience
- Possess IAT Level II - Security Plus Certification
- Demonstrated knowledge of network monitoring tools Nice to Have Skills & Experience -CCNA Job Description Insight Global is seeking a TS/SCI Network Monitor seeking to support a federal client at Langley AFB, VA. The Network Monitor will be providing Tier-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. The responsibilities include, but are not limited to:
- Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies on a 24-hours-a-day, seven (7) days-a-week basis
- Monitor all nodes for operational integrity
- Respond to trouble calls
- Initiate and maintain trouble tickets and other logs to document these anomalies as well as corrective actions
- Populate and examine trouble and error logs for troubleshooting and capturing metrics
- Provide technical support to resolve the problem or escalate to the appropriate level
- Monitor and administer network tools for troubleshooting and metrics for trends analysis
- Provide technical support in data network planning, engineering, and design
- Provide quarterly metrics illustrating trends and workload to the COR in the form of a PowerPoint presentation Compensation: $30/hr to $33hr.
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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