Why this role stands out
Leverage your IT skills in a vital role supporting government missions and gain valuable experience with diverse systems and security protocols. This on-site position offers a competitive salary and the chance to contribute to a company recognized as a Military Friendly Employer. If you're a proactive IT professional with a knack for problem-solving and a desire to make a real impact, this opportunity is for you.
Quick overview
Job description
Responsibilities
- In this role, you will work with the SA lead to manage the installation, maintenance, and proactive monitoring of hardware (servers, network switches, routers, workstations, hard drives, driver license readers, barcode readers, printers, digital scanners, etc.) and all customer applications (e.g., AD, System Center Configuration Manager/Post Administration Tool, Travel Document Issuance System, Passport Records Imaging System Management, Automated Cash Register System, and other locally installed CA applications).
- This includes managing security and vendor patches, updates, vSphere Installation Bundles (VIBs), and Oracle/SQL databases.
- Additionally, you will be required to enforce security controls in alignment with DoS policies, including but not limited to AD administration (user accounts/privileges), vSphere/OS remediation, security compliance tools.
- The SA Assistant will ensure the confidentiality, integrity, availability, efficiency, and effectiveness of systems, software, hardware, and data; provide technical support for testing and evaluation, and execute regular data backups, restores, and purging procedures to ensure data availability; coordinate hardware/software upgrades, consolidations, and equipment retirements.
- Additionally, you will log, manage and resolve all incidents and service requests in the Ticket Management System (currently Service Now); initiate, track, and document all configuration changes for hardware, software, and permissions.
- You will monitor system performance for anomalies; maintain current site topology diagrams, system configurations, and comprehensive technical documentation.
EDUCATION AND EXPERIENCE
The following are the education and experience required for this position:
- 2+ years
- Associate's or equivalent
- Secret Security Clearance
- Comp TIA A+, Sec+, ITIL 4 Foundation Certification(s)
This position requires the ability to perform the below essential functions: *
- Sitting for long periods
- Standing for long periods
- Ambulate throughout an office
- Ambulate between several buildings
- Stoop, kneel, crouch, or crawl as required
- Repeatedly lift and carry weight up to 40 pounds
- Travel by land or air transportation 10 % .
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