Automotive Sales Specialist

Job Title: Automotive Sales Specialist
Company: Chapman Volkswagen Scottsdale
Location: 3700 N 89th St, Scottsdale, AZ 85251
Schedule: Shifts Vary | Monday-Friday 8am-9pm | Occasional Saturdays
Pay: Commission | Uncapped earning potential

About the Role
Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence. Our Chapman Volkswagen Scottsdale location in Scottsdale, AZ is currently seeking an Automotive Sales Specialist who will represent the Volkswagen brand while guiding customers through a seamless vehicle buying experience.

In this role, you will help customers select the right new or pre-owned vehicle, demonstrate features and benefits, and support them through the entire purchase and delivery process. This is a great opportunity for a motivated, customer-focused professional looking to build a long-term career in automotive sales.

Responsibilities
Green and engage customers to understand their needs, preferences, and budget
Present and demonstrate new and pre-owned Volkswagen vehicles, highlighting features and technology
Conduct test drives and explain warranties, maintenance programs, and ownership benefits
Guide customers through pricing, negotiations, and closing the sale with Sales Management support
Complete sales and financing paperwork accurately and efficiently
Stay current on Volkswagen inventory, features, promotions, and financing programs
Deliver sold vehicles and assist with technology setup and vehicle orientation
Follow up with customers to maintain relationships and generate repeat and referral business
Respond to internet, phone, and showroom leads and schedule appointments
Log all customer interactions and sales activity in the CRM system
Qualifications
At least 1 year of experience in customer service, retail sales, or a related field required
Automotive sales experience preferred
Strong communication and interpersonal skills
Ability to build rapport, handle objections, and close sales effectively
Self-motivated, confident, and results-driven
Comfortable working with computers, CRM systems, and new technology
Strong work ethic with a customer-first mindset
Valid Arizona driver’s license with a clean driving record
Ability to pass a background check and pre-employment screening
Compensation & Perks
Competitive Pay: Commission-based with uncapped earning potential
Opportunities for career growth and advancement
Supportive, team-oriented workplace
Employee discounts and assistance programs
Volunteer opportunities and employee engagement programs
Closed on Sundays
Benefits
Medical, dental, and vision insurance
401(k) with company contributions
Life insurance
Paid time off and holidays
Access to onsite nurse practitioners and wellness support
How to Apply
Submit your application for consideration.

Qualified candidates will be contacted regarding next steps.