Retail Sales Associate (In-Store Sales and Customer Service)

Work That Rewards You, In More Ways Than One

Hourly Pay

$16.37 to $20.93 hourly.

Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.

Monthly Incentive Opportunity

Average

$162 – $389
in bonus earnings per month based on individual performance.

Schedule You’ll Love

Monday to Friday, 8AM to 6PM, and Saturday, 8AM to 5PM; 37.5 Hour Work Week

No late nights. No Sundays!

Work-Life Balance

Up to

3 weeks PTO accrued in your first year!

Why AAA?
At AAA, you’re helping people solve problems, plan adventures, and stay safe. You’ll be part of a trusted brand with a supportive team and real opportunities to grow your skills and income.
What You’ll Do as a Retail Sales Associate
You will play an important role in delivering value to AAA members while supporting overall sales performance:
Consistently promote and recommend AAA memberships, insurance referrals, and financial products

Assist customers with travel planning including hotels, car rentals, and vacation packages

Manage and respond to Roadside Assistance calls continuously throughout the day

Contribute to team operations by helping with cashiering, tag and title services, and ID services as needed

Location Address: 7009 West Broad Street, Richmond, VA 23294
What Makes You a Great Fit
High school diploma or equivalent required

Strong communication skills - you can build trust and explain value clearly

Comfortable navigating multiple systems in a fast-paced environment

Previous sales experience is a plus

Basic geography knowledge is a plus

Notary Public designation or willingness to obtain with 6 months of employment.

Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include the ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Full time Associates
are offered a comprehensive benefits package that includes:
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
401k plan with company match up to 7%
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year
And MORE! Check out our

Benefits Page
for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category

Sales