Senior Application Support Analyst

GlobalInvestmentBank–SeniorApplicationSupportAnalyst(EquityDerivatives)|London

Join a front-office aligned application support team within a leading global investment bank, supporting a suite of critical Equity Linked trading applications used across Risk, Market Making, and Trade Lifecycle functions.

Thisisanexcellentopportunityforanexperiencedsupportprofessionalwhoenjoysworkingcloselywithtradersandfront-officestakeholdersinafast-pacedenvironment.You'llplayakeyroleinmaintainingthestability,performance,andavailabilityofbusiness-criticaltradingsystemswhilegainingexposuretocomplexequityderivativestechnology.

Workingaspartofaglobalteam,you'llcollaboratewithcolleaguesacrossEMEA,APAC,andtheAmericastodriveoperationalexcellence,automation,andplatformstability.

Whatyou'lldo

• Provide1stand2ndlinesupportforbusiness-criticalEquityLinkedapplications
• InvestigateandresolveproductionincidentsacrossLinux,Unix,andWindowsenvironments
• Supportapplicationreleases,deployments,andongoingmaintenance
• Workcloselywithtraders,developers,andinfrastructureteamstoensureplatformstability
• Driveautomation,processimprovements,andoperationalefficiency
• Supportcapacityplanning,businesscontinuity,andapplicationonboardinginitiatives
• CollaboratewithglobalteamsacrossEMEA,APAC,andtheAmericas

Whatwe'relookingfor

• Experiencesupportingfront-officetradingapplications
• StrongLinux/UnixandWindowsknowledge
• StrongSQLandtroubleshootingskills
• Understandingofinfrastructureandnetworkingconcepts
• Excellentcommunicationandstakeholdermanagementskills
• Abilitytoperforminafast-paced,high-pressureenvironment
• ITILknowledgeandaproactiveapproachtoproblemsolving

Nicetohave

• EquityorEquityDerivativestradingknowledge
• PythonorShell/Bashscriptingexperience
• Exposuretomonitoring,observability,orautomationtools
• ExperiencewithCI/CDpipelinesandreleaseprocesses

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