Quick Overview
Job Description
Job Description
Our Purpose
At Batteries Plus Bulbs, we power the moments that matter by helping people and businesses find dependable battery, lighting, and device solutions. As the nation’s first, largest, and fastest-growing battery and light bulb franchise of its kind, we offer a comprehensive selection of products and services backed by knowledgeable, customer-focused teams. 5000 list of America’s fastest-growing private companies in 2010, we’re proud to offer a place where team members can learn, grow, and build a career with a proven leader.
What You’ll Handle
We’re hiring a Customer Service Associate who’s also excited to grow as a Phone Repair Technician—helping customers quickly get the right power, lighting, and Device Repair solutions. You’ll combine friendly Retail Sales support with hands-on troubleshooting so people leave confident and taken care of. Provide in-store and phone-based Customer Service and Technical Support
- Perform Battery Testing and Battery Installation (including Automotive Batteries) and support safe recycling
- Use Point-of-Sale to process purchases, returns, and special orders accurately
- Strong communication, active listening, and customer-first mindset
- Detail-oriented, organized, and comfortable in a fast-paced Retail Sales setting
- Able to lift automotive batteries and meet physical demands
Your Day, Powered
As a Customer Service Associate, your shift runs within store hours (Mon–Sat 8–7, Sun 10–5) and moves between the counter, repair bench, and sales floor. You’ll start by checking the day’s pickups and repair queue, then pivot as customers arrive—some need quick Battery Testing, others want guidance comparing options, and some need a Phone Repair Technician who can explain the fix in plain language. Between customer conversations, you’ll keep work areas tidy, update order statuses, and coordinate with teammates so handoffs stay smooth. Expect a steady rhythm: short, focused tasks, frequent questions, and plenty of opportunities to sharpen your Technical Support instincts while contributing to strong Retail Sales results.
Rewards That Matter - Medical / health insurance
- 401(k) / retirement plan
- Monthly sales bonuses
- Flexible schedule (Full Time or Part Time options)
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