Guidewire Business Analyst

Job Title: Senior Business Analyst – Guidewire (Auto Insurance)

Location:  Greenville SC

Employment Type: Onsite

Job Summary

We are seeking an experienced Senior Business Analyst with deep expertise in Guidewire ClaimCenter, BillingCenter, and Commercial Auto / Trucking Insurance. The ideal candidate will bridge business and technology teams, gathering requirements, defining functional specifications, and driving digital transformation initiatives focused on policy administration, claims, billing, and third-party integrations.

This role requires strong insurance domain knowledge, experience with Guidewire implementations, and familiarity with trucking industry data sources and compliance systems.

Key Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document business requirements.
• Translate business needs into detailed functional specifications and system requirements.
• Work closely with Guidewire development teams on ClaimCenter and BillingCenter enhancements.
• Support Guidewire integrations, configuration, and data migration activities.
• Analyze existing business processes and identify opportunities for automation and digital transformation.
• Coordinate User Acceptance Testing (UAT), defect resolution, and production readiness.
• Facilitate Agile ceremonies including backlog grooming, sprint planning, reviews, and retrospectives.
• Partner with business users, QA teams, architects, and developers to ensure successful project delivery.

Required Experience

• Extensive experience as a Business Analyst within the Property & Casualty Insurance industry.
• Strong expertise in:
• Guidewire ClaimCenter
• Guidewire BillingCenter
• Guidewire integrations
• Data migration
• Guidewire configuration
• Experience supporting commercial trucking or commercial auto insurance platforms.
• Experience with Agile methodologies (Scrum/Kanban).
• Strong documentation and process modeling skills.

Preferred Technical Knowledge

Experience integrating with or utilizing:

• FMCSA data
• VIN Lookup Services
• Telematics Platforms
• Fleet Safety Systems
• Compliance Management Systems
• Other third-party insurance and trucking data providers

Digital Transformation Experience

Experience supporting initiatives involving:

• Customer Portals
• Broker Portals
• Self-Service Applications
• Workflow Automation
• Digital Claims
• Process Automation

Key Deliverables

• Business Requirement Documents (BRD)
• Functional Specification Documents (FSD)
• User Stories and Acceptance Criteria (JIRA / Azure DevOps)
• Process Flow Diagrams
• Use Case Models
• Gap Analysis
• Requirements Traceability Matrix (RTM)
• UAT Test Plans
• Defect Logs
• Test Sign-off Documentation
• Sprint Review Presentations
• Feature Demonstrations
• Business Training Guides
• Operational Playbooks

Required Competencies

• Strong Commercial Auto / Trucking Insurance domain expertise
• Deep understanding of Guidewire ClaimCenter and BillingCenter
• Excellent analytical and problem-solving skills
• Ability to convert complex business processes into functional requirements
• Strong stakeholder management and communication skills
• Experience working with cross-functional teams
• Detail-oriented with strong documentation capabilities
• Delivery-focused in regulated environments

Physical Requirements

• Continuous use of vision, hearing, verbal, and written communication.
• Frequent standing, walking, reaching, handling, and computer usage.
• Occasional bending, kneeling, and lifting up to 25 pounds.

Travel Requirements

• Frequent travel required.
• Occasional evening and weekend work based on project needs.