Senior Employee Relations Manager

Job Description

Senior Employee Relations Manager

Location: San Francisco, Silicon Valley, or New York Hybrid

Employment Type: Full-Time

About the Opportunity

We are seeking an experienced Senior Employee Relations Manager for an opportunity with an established professional services organization.

This position is well suited for an HR professional who enjoys handling complex people-related matters, advising leadership, and helping organizations navigate sensitive workplace situations.

The ideal candidate combines strong investigative skills with a practical, business-minded approach to employee relations. This is an opportunity to work closely with leadership, influence workplace practices, and contribute to broader people initiatives.

Key Responsibilities

• Handle complex employee relations matters and workplace concerns.
• Independently conduct employee investigations and recommend appropriate resolutions.
• Provide guidance to management on performance issues, employee conduct, and workplace policies.
• Advise leadership on sensitive personnel decisions and risk considerations.
• Support conflict resolution and facilitate difficult workplace conversations.
• Partner with HR colleagues and internal stakeholders on employee-related initiatives.
• Identify recurring employee relations issues and recommend proactive solutions.
• Develop and deliver training to managers and employees.
• Contribute to broader HR initiatives involving employee engagement, performance, and organizational effectiveness.
• Maintain appropriate documentation and confidentiality across all matters.

Qualifications

• 8+ years of progressive HR experience, with a strong emphasis on employee relations.
• Substantial hands-on experience conducting workplace investigations independently.
• Experience advising managers and senior leadership on complex employee matters.
• Strong understanding of employment law and HR best practices.
• Experience with performance management, corrective action, and conflict resolution.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong judgment, discretion, and ability to navigate sensitive situations.
• Experience developing or delivering employee and management training.
• Ability to work independently and manage multiple priorities.
• Prior experience in a professional services or similarly sophisticated corporate environment preferred.

Ideal Candidate

We are particularly interested in an experienced HR professional who has personally managed complex employee relations cases and workplace investigations, rather than someone whose experience has been primarily focused on general HR administration.

The strongest candidates will be confident advising leadership, skilled at navigating difficult conversations, and capable of balancing employee concerns with organizational priorities.

This opportunity is ideal for someone who enjoys a combination of hands-on employee relations work, leadership advisory responsibilities, and broader HR initiatives.