Nonprofits Account Manager

Job Description

Grassroots Analytics is seeking a mission-driven go-getter who is interested in helping nonprofits reach their full potential using our suite of industry-leading data products.

This role is ideal for someone passionate about progressive causes and who thrives in a fast-paced, client-focused environment.

Responsibilities will include:

Client Onboarding & Account Management (40%)

• Facilitate onboarding for new clients by coordinating with internal teams and ensuring contracts and invoicing details are accurate and up to date.
• Anticipate client needs and proactively resolve issues to ensure smooth campaign execution.
• Apply knowledge of nonprofit industry trends to recommend services and strategy aligned with client goals and revenue targets.
• Monitor client ROI and maintain engagement through regular follow-ups and performance check-ins.
• Use project management systems to track client status, communications, and deliverables across teams.

Targeting & Engaging Clients (20%)

• Lead strategy and prioritization of outreach to prospective nonprofit clients.
• Identify and attend conferences, sponsorship opportunities, and sector events to increase brand visibility.
• Develop and present sales decks and proposals tailored to client needs.

Converting Interest to Sales (20%)

• Maintain deep knowledge of Grassroots Analytics services to respond confidently to client questions.
• Clearly communicate the value of data-driven fundraising solutions.
• Manage the sales pipeline from initial outreach through contract execution and handoff to delivery teams.

Cultivating Relationships (20%)

• Build and maintain relationships with nonprofit development teams, consultants, and partner firms.
• Serve as a trusted advisor to referral partners by demonstrating the strategic value of GA’s services.
• Support ongoing partnership pipelines through consistent engagement and follow-up.

The Grassroots Approach

At Grassroots Analytics, our work is guided by the following principles:

• Customer service is our core: Clients are always, without exception, treated with the highest level of professionalism and respect.
  
• We model a high bar for performance: We operate with the best interests of both the organization and every client in mind.
  
• We strengthen relationships at every level: Our “people first” approach builds trust with team members and clients alike.
  
• Proactivity drives problem-solving: We look at the big picture to develop solutions, anticipate challenges, and prevent future setbacks.
  
• Flexibility is essential: We adapt quickly as events change, take advantage of unexpected opportunities, and act decisively when needed.
  

Qualifications

The ideal candidate for the Nonprofits Account Manager position will:

• Have at least 1–2 years of experience in nonprofit development, digital fundraising/marketing, or political campaigns
• Demonstrate strong relationship-building skills across client and consultant networks
• Have experience with client management and/or lead generation
• Communicate complex solutions clearly and persuasively
• Be highly organized and comfortable managing multiple accounts simultaneously
• Be proficient with project management tools
• Show commitment to racial, gender, economic, and environmental justice
  

Compensation

Compensation includes a base salary of $65,000 plus performance-based commission with an on-target earnings (OTE) potential of $100,000. This role also includes a competitive benefits package.

This is a full-time, in-office position based in our Chinatown office at 806 7th St NW, Washington, DC 20001.

To Apply

Please submit your resume and a cover letter detailing your relevant experience and interest in the role.